For Your Profitable Customers


Get, Keep, Grow
Your Valuable Customers

Be a Professional Customer
Experience Management
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"Without customers
you don't have a business,
you have  hobby"  
Don Peppers and Martha Rogers


  • AARM - Association for the Advancement of Relationship Marketing.
  • Established in 1996, head quartered in Canada.
  • A Global learning center for professionals in Customer Relationship Management.
  • Conduct research & best practices in CRM.
  • AARM Korea (AARM Asia Pasific brand)2007. Specialized in Education business only.
  • An independent CRM professional certification body (PCRM). Facilitating colaborations efforts of CRM professionals around the world
  • +20.000 members, +8.000, CRM Certified Graduates mostly in North America. +/-200 CRM Certified Professional and >350 AARM Graduates in Indonesia, since 2013)
  • AARM Presents in Canada, Singapore, Malaysia, Indonesia, Korea, Middle East, India.
  • AARM PCEM ( Certified  Customer Experience Management ) program launched in Indonesia since 2016



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