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"Without customers
you don't have a business,
you have  hobby"  
Don Peppers and Martha Rogers

Dr. Paul Leow, P.CRM

Singaporean Canadian. Now based in Singapore since October 2015 (after 15 years away).

Executive Vice President AARM Canada (1996-now), Co-founder of AARM Asia Pacific (2005),
Executive Director CRM & Learning Tan Chong Group Malaysia (2008 to Aug 2015).
Presently, AARM faculty in Asia.

Has a DBA from Canterbury University, Kent UK, an MBA from Griffith University Australia;
BA Theology Organizational Administration Maranatha Bible College Philippines and Bachelor
of Mass Communication from Oklahoma City University USA. Certified CRM/1-to-1 marketing consultant from Peppers & Rogers Group USA; Certified Professional CRM AARM Canada.

Worked and business consulting – Cheil Communications South Korea (part of Samsung Electronic Group), Peppers & Rogers Group USA, Saatchi & Saatchi Singapore, Nissan Renault Malaysia, Mayflower Travel & Car Rental Malaysia, Kookmin Bank South Korea, Starhub Singapore, Telkomsel Indonesia, Ford Asia Pacific, Volkswagen China, AMD Asia Pacific, Motherhouse Japan and SAP China.

Teaching-Nanyang Technological University Singapore, Hannam University Korea, New York Institute of Technology, Paris Graduate School of Management, Universiti Utara Malaysia, HELP University Malaysia, Universitas Surabaya, Tsinghua University China & National Ping Tung University of Science&Technology Taiwan.

Lived, studied and worked in cities like Singapore, Jakarta, Auckland, Kaohsiung, Oklahoma, Connecticut, Vancouver, Gold Coast, London, Kuala Lumpur, Daejeon and Seoul; with regular business & volunteer attachment to cities like Changchun, Shanghai, Beijing, Manila, Hanoi and Ho Chi Minh City, Yangon, Osaka, Jerusalem, Beirut and Riyadh.

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